Room Attendant

Calabogie Peaks is a four-season country resort located on the shores of Calabogie Lake at
the base of Dickson Mountain, 50 minutes from Ottawa.
This boutique Hotel is part of the Ascend Collection by Choice, including 25 recently
renovated rooms, all of them with specific characteristics, 30 one to three bedroom condo
suites all at the base of the tallest ski resort in Ottawa Valley.
Renowned as one of Ontario’s leading destinations, the resort’s country warmth and luxury
are combined with limitless seasonal activities such as skiing, snowboarding, paddling,
hiking and more.
All our associates are deeply involved with the local culture and actively looking for way to
create memorable experiences for all our guests, living our values every day.
Calabogie Peaks Hotel is looking for an enthusiastic, reliable and proactive Room
Attendant.

The Room Attendant is responsible for maintaining a clean, sanitary, and welcoming
environment for all guests at Calabogie Peaks Hotel. This position plays a critical role in
ensuring guest satisfaction by providing high standards of cleanliness in guest rooms, public
areas, and back-of-house spaces. The ideal candidate is detail-oriented, self-motivated,
and thrives in a fast-paced, upscale resort setting.

Key Responsibilities:
• Guest Room Maintenance: Clean and prepare guest rooms, including changing
linens, dusting, vacuuming, and restocking amenities according to hotel standards.
• Inspect rooms for maintenance issues and report them promptly to the
maintenance team.
• Follow procedures for handling lost and found items.
• Public Area Cleaning: Maintain cleanliness of public spaces such as lobbies,
hallways, restrooms, and recreational areas.
• Ensure all high-touch surfaces are sanitized regularly to maintain health and safety
standards.
• Laundry Services: Sort, wash, dry, fold, and distribute linens and towels as needed.
• Monitor inventory levels of linens and cleaning supplies, reporting shortages to the
Housekeeping Manager.

• Safety and Compliance: Follow established health and safety guidelines, including
proper handling of cleaning chemicals and equipment.
• Respond promptly to any guest inquiries or concerns with professionalism and
courtesy.

• Ensure compliance with hotel and regulatory cleanliness standards, including eco-
friendly initiatives.

• Team Collaboration: Work closely with front desk and maintenance teams to ensure
seamless communication and guest satisfaction.
• Assist in training new housekeeping team members as required.

Qualifications:
• Education & Experience: High school diploma or equivalent preferred.
• Previous housekeeping experience in a resort, hotel, or similar environment is an
asset.
• Familiarity with luxury or upscale resort standards (e.g., Marriott, Hilton, or similar)
is highly desirable.
• Skills & Competencies: Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent time management skills to prioritize tasks effectively.
• Exceptional customer service skills and a friendly demeanor.
• Physical Requirements: Ability to lift, pull, and push moderate to heavy objects (up
to 50 lbs).
• Must be able to stand, walk, bend, and reach for extended periods.
• Professional appearance, extraordinary performance in punctuality, attendance,
personal Hygiene and Customer Service
• Strong attention to detail and organizational skills.
• Flexible and adaptable to changing environments and guest needs.
• Ability to work evenings, weekends, and holidays as required.