Resource Centre Specialist (Receptionist)

About Us:
We are an employment centre serving Carleton Place, Almonte, and Mississippi Mills. We are dedicated to helping people find meaningful work and supporting local employers. Our team provides practical services, guidance, and opportunities for everyone who walks through our doors.

Role Overview:
We are looking for a friendly, organized, and motivated Receptionist to be the first point of contact for our clients. This role is the initial point of contact for individuals seeking employment services. You will identify needs of the individual and direct them to the appropriate resource. Assist individuals, both self-directed and directed, with computers, access to the internet, and resumes. You’ll greet visitors, manage front desk operations, promote our services to prospective clients, and assist with other tasks that keep the centre running smoothly.

Responsibilities:
• Welcome clients and visitors with a professional and approachable attitude.
• Answer and direct phone calls, emails, and other inquiries.
• Explain and promote our services to prospective clients.
• Manage scheduling and appointment booking.
• Maintain a clean and organized front desk area.
• Assist with event setup and preparation.
• Assist staff with administrative tasks as needed.

Qualifications & Skills:

• Previous experience in reception, customer service, or administrative work
• Strong computer skills are required, including comfort with Microsoft Office and data entry
• Ability to assist others with basic computer and internet use
• Excellent communication and interpersonal skills
• Reliable, organized, and professional
• Bilingualism is an asset

What We Offer:
• Health and Dental Benefits after three months
• Personal days, vacation days, and a day off on your birthday

Why Apply:
Even if you don’t meet every requirement, we encourage you to apply! We value attitude, reliability, and a willingness to learn above all. If you enjoy helping people and being part of a team that makes a difference in the community, we want to hear from you.