FAQ

Are the services free?

All of our services are free; other than Smart Serve Training which is offered on a cost recovery basis ($35.00).

What kind of service do you offer?

We provide a variety of Employment Ontario services for adults and youth. Our resource centre is fully equipped with computers, job postings, labour market information and all the tools necessary to conduct an independent job search, with professional support available, if needed. We offer assistance with cover letters, resumes and preparing for interviews. There is a variety of group workshops available monthly. Individualized, confidential employment counselling is available for people that are looking for a more comprehensive employment plan in areas of career exploration, job search or retraining. We have an on-site Job Developer that works with both parties (our employers and our clients) to facilitate employment success. We are a portal to many employment programs offered through Employment Ontario, such as Second Career, and Summer Jobs Service for our youth. For our employers we offer H/R services to help with their staffing needs. Details of all these services can be found here on our site.

What are your hours of operation?

We are open Monday through Friday from 8:30 am – 4:00 pm, excluding statutory and other holidays, such as: New Year's Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day and Boxing Day.

If you require services outside of these hours, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Where are you located?

We are located at 92 Bridge St. in Carleton Place. (Right across from Royal Bank.) There is free parking on either side of the building, as well as on the street.

Do I need to make an appointment?

It is not necessary to make an appointment.

Who can use your services?

Anyone requiring employment services is welcome to use our centre.

Do you find people jobs?

Yes; both directly and indirectly. We work closely with local employers to assist them with their hiring needs. Many employers post their positions exclusively with us and we refer qualified candidates to them. Indirectly, we will work with you and provide the tools and guidance to execute a strategic job search plan to achieve your employment goal. We are here to help you. Please note, however, that we are not a placement agency.